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Cinnaminson Middle School Help Last Updated: 06/25/2008 06:34pm |
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| If you have a question or concern regarding the Electronic School, please review the list of Common Questions and Concerns below. If you are experiencing difficultly accessing your student information, please review the Troubleshooting section listed below. You will most likely find the answer to your question or be able to solve your problem here. |
First-Time User Questions and Concerns
- What is the Electronic School?
- What do I need to access the Electronic School?
- Will using the Electronic School install anything on my computer?
- What type of information is available?
- Why would I use the Electronic School?
- Will more information become available?
- Who has the ability to view my student information?
- How secure is the Electronic School?
- Why is an email address required to use the Electronic School?
- What if I do not have an email address?
- Why does my school issue me a temporary UserID and Password?
- Why do I have a separate account for each of my children?
- Are UserIDs and Passwords case-sensitive?
- What should I do with my temporary UserID and Password?
- What are the "Shortcuts" at the top of each page containing student information?
- What is the "View Information" button I see on some pages containing student information?
- How do I print student information?
- How do I view attendance/discipline for a range of dates?
- How do I view class attendance?
- How do I view progress reports and teacher comments?
- How do I view awards and/or standard test scores?
- How do I view information for previous school years?
- How do I obtain a teacher/counselor's email address?
- My question or concern is not listed here.
First-Time User ProblemsOther User Problems
- I lost my temporary UserID and/or Password.
- I entered by birth date correctly, but I still cannot proceed.
- I am having trouble creating my UserID.
- I am having trouble creating my Password.
- I am having trouble providing my email address.
- I did not complete the process of creating my user account.
- I received one or more messages similar to the following:
What do they mean and how do I respond?
- You are about to view information over a secured connection.
- Do you want Windows to remember this Password?
- I forgot the UserID and/or Password I created.
- I want to change my UserID.
- I want to change my Password.
- I want to change my email address.
- The student information displayed is not accurate, or is outdated.
- I forgot to Logout.
- I never received my email confirmation.
- My problem is not listed here, or I am unable to solve my problem.
The Electronic School is a Secure Internet Product (SIP) that allows parents and students to view student information using the Internet.Back to Questions
The only thing required to access the Electronic School is an Internet connection and a web browser. Almost all Internet Service Providers (ISPs) provide you with some way to access the web. The only way you could view this web page is with an Internet connection and a web browser, so if you are reading this, you already have everything you need to access the Electronic School.Back to Questions
The Electronic School DOES NOT install any applications on your computer. Everything that you need to access the Electronic School you already have installed on your computer, otherwise you would not be able to view this web page.Back to Questions
Your school or district has the ability to publish student schedules , attendance records , progress reports , grades , discipline records , permanent records (transcripts) , and personal information. The items indicated in red are currently being published by Cinnaminson Middle School. Listed below is a more detailed description of each type of student information available for viewing.Back to Questions
- Schedule: The schedule is a list of courses the student is taking thoughout the current school year. The following information is provided:
- Crs: Course Number
- Sem: Semester (3=YEAR, 1=FALL, 2=SPRING, A=1st Quarter, B=2nd Quarter, C=3rd Quarter, D=4th Quarter)
- Subject: Course Subject or Title
- Room: Room number or location in the building where the class meets
- Period: Period(s) when the class meets
- Days: Days when the class meets (based upon your school's day cycle, e.g. A day, B day). If the class meets everyday, the Days field may say 'ALL' instead of listing each day type (i.e. ALL instead of AB).
- Teacher: Teacher name (and their email address, if available)
- Attendance Record: The attendance record is a list of entries that reflect Absences, Late Arrivals to School, Early Dismissals from School, Office Appointments, Field Trips, Class Attendance, and Cuts for the current school year. You school may publish some or all of this information. At the bottom of each list are YTD (Year-to-Date) totals. The following information is provided:
- Date: Date of entry
- Description: Indicates type of entry (i.e. Absent, Late Arrival, Early Dismissal, Office Appointment, or Field Trip). Note that Office Appointments are sometimes used to record pull-outs (i.e. Music Lessons, Visit to Nurse's Office, etc.).
- Time: Time associated with entry. Note that Absences do not have a time associated with the entry (the student is absent for the entire day). Late Arrivals and Early Dismissals display the time the student arrived to school or was dismissed from school, respectively. Office Appointments and Field Trips display a range of time for the duration of the event.
- Reason: Reason associated with entry. The reason helps to explain why the entry was made. Note that some schools may not indicate a reason for all entries.
- Subject: (class attendance only) Subject or Title of class for which the entry was made
- Teacher: (class atendance only) Teacher who teaches the class (and their email address, if available)
- Period: (class attendance only) Period(s) when the class meets
- Grades: The grades section shows grades earned by the student for each marking period during the current school year. You also have the option to view comments given by teachers. The following information may be provided, depending on your school:
- Course Title / Teacher: Subject or Title of course for which one or more grades was earned and the teacher who teaches it (as well as their email address, if available)
- Grade (Grd): Grade earned for the indicated marking period
- Absences (Abs): Number of class absences recorded at the end of the marking period
- Midterm (Mid): Midterm grade (full year courses only)
- Final Exam: Final exam score
- Final Mark: Grade earned upon completion of the course
- Credit: Credit earned towards diploma
- Permanent Record: The permanent record shows grades and attendance totals for the student's entire academic career. In general, schools begin tracking a permanent record starting in the 9th grade. The following information may be provided, depending on your school:
- Total Absences: Number of times student was absent during the indicated school year
- Total Lates: Number of times student was late to school during the indicated school year
- Credit by Year: Total number of credits earned during the indicated school year
- Total Credit: Total credit earned across all school years
- Current Rank: Student's current rank in their class. Note that most schools rank their students at the end of each school year. Some schools may even rank upon completion of the first half of the school year. The rank only includes courses listed on the transcript.
- Year: School year in which course was taken
- Subject: Subject or Title of course taken
- Type: Course type (i.e. Honors and/or Regents)
- Exam: Final exam score
- Average: Final average (mark) earned. An asterisk next to a grade indicates completion during summer school.
- Credit Earned: Credits earned for this course
- Discipline Record: The discipine record shows a list of reported incidents for the current school year. The following information may be provided, depending on your school:
- Date of Incident: Date the incident occurred
- Referred By: Teacher/Staff member who reported the incident (and their email address, if available)
- Location: Place where the incident occurred. Note that an incident may occur during a class, in which the course title appears here.
- Infraction: Incident classification
- Details: Click to see more information about this incident
- Handled By: Administrator who handled the incident (and their email address, if available)
- Action Taken: Disciplinary action taken by the administrator
- Report Dates: Dates student reported (or will report) for detention, suspension, etc.
- Referral Notes: Notes recorded by the teacher/staff member who reported the incident
- Disposition Notes: Notes made by the administrator who handled the incident
- Personal Information: The personal information section lists personal information about the student. The following information is provided:
- Address: Residence address
- Phone: Home phone number
- Contact: Primary/Emergency contact
- Date of Birth: Date of birth
- Grade: Current grade level
- Sex: Student's sex (M=male, F=male)
- Counselor: Student's counselor (and their email address, if available)
- Homeroom: Student's homeroom assignment
- Homeroom Teacher: Student's homeroom teacher (and their email address, if available)
The ability to view student information is extremely helpful to parents and students. Parents can use their child's schedule to find the name of their child's teacher, use their attendance record to see if their child arrived to school on time or is going to all of their classes, use their grade record to view comments made by teachers as well as view their quarterly grades, use their discipline record to see if their are any problems occuring within the school that they might not be aware of, use their permanent record to view their transcript and see how they are progressing throughout their academic career, and finally use their personal information to verify the accuracy of the school's database. Students could obtain a copy of their lost schedule, see if a teacher recorded their attendance correctly, see if a reported grade error was corrected by their teacher, or find out their current class rank. These are only some of the many tasks that you can perform by viewing student information. And this is only the beginning...Back to Questions
In the future, the Electronic School will provide parents and students with more day-to-day information, such as homework assignments and grades, quiz scores, test scores, and possibly more frequent comments by teachers about student progress. The goal of the Electronic School is to provide parents and students with the information they need to succeed. Your school will keep you informed of new types of information made available through the Electronic School.Back to Questions
Only you have the ability to view your own student information. Parents can view information for their own children, only. Students can view their own information, only. Each parent and student have their own UserID and Password, which determines the information they can view. For this reason, it is extremely important that you do not share your UserID or Password with anyone that you do not wish to have access to your student information.Back to Questions
The Electronic School encypts all information sent over the Internet using a technology known as SSL (Secure Sockets Layer). This prevents people from intercepting the transmission and obtaining information such as your UserID, Password, and your student information. In addition, each time a user accesses a secure page containing student information, their UserID and Password is automatically re-verified to make sure that user has access to view that student information. Furthermore, the Electronic School automatically logs out users if they accidentally leave themselves logged in for a extended period of time. This makes the Electronic School extremely secure.Back to Questions
The Electronic School needs to send each user confirmation of their UserID and Password, as well as confirmation of changes made to their account. It is also necessary in the event that you forget your UserID and/or Password. Should this ever happen, you can ask the Electronic School to email it to you. The email address you provide will be kept private and will only be used by your school or school district to send you email.Back to Questions
If you do not have an email address, you can easily obtain a FREE email address from many web sites, including HotMail.com, Yahoo.com, or Lycos.com. Click one of the links provided to obtain an email address, or obtain an email address from another provider of your choice. An email address is required to use the Electronic School.Back to Questions
This is primarily for security purposes. Much like a bank requires you to activate an ATM card, the Electronic School requires to you activate your user account. A bank usually requires you to activate your card at the ATM with your PIN, or from your home phone, or may ask you for some piece of information that only you would know to ensure that the proper person is activating the ATM card. The Electronic School works in a similar fashion. The first time you access the Electronic School, you will use the temporary UserID and Password assigned to you by your school. It will ask you to validate your identity by providing the birth date of your child (for parents) or your own birth date (for students) - something only you would know. This way, if the temporary UserID or Password is lost, it will make it difficult for a person to activate it because they will not know who the temporary UserID and Password was assigned to. Once you validate your identity by providing the proper birth date, you are asked to create your own UserID and Password. This way, only you know the UserID and Password that accesses your student information. Furthermore, once you create your own UserID and Password, the temporary UserID and Password can no longer be used.Back to Questions
If your school issued you separate accounts, they are most likely in the process of gathering family information for their school or district. This process is necessary for the school to know which children belong which family. You can expect in the future that your school will issue you a single account for all of your children that attend school within the same school district. Your school will notify you when these types of accounts are available. Until then, you will have to use separate accounts to access student information.Back to Questions
No.Back to Questions
Once you login to the Electronic School and create your own UserID and Password, you can discard it without worry (the temporary account can no longer be used). If you decide not to use the Electronic School at this time, DESTROY IT! When you are ready to use the Electronic School, please contact Cinnaminson Middle School by phone (856-786-8012) or by email (supportms@cinnaminson.cimple.com) and ask them to issue you a new temporary UserID and Password.Back to Questions
The "Shortcuts" allow you to quickly switch between different students and/or display different types of student information. To use this feature, select a student and the type of information you wish to view, then click "Go!". The requested student information is then displayed. It also allows you to return to the Main Menu and/or Logout of the Electronic School. To use this feature, select "Main Menu" or "Logout" from the second drop-down and then click "Go!". WebTV users must return to the Main Menu to switch to a different student or click the "Back" button on their browser.Back to Questions
The "View Information" button allows you to change the way the student information is displayed. This button is always adjacent to some field that allows you to alter the displayed information, whether its a drop-down (i.e. "Select a Category" or "Select an Option") or a text field (i.e. "Range of Dates"). To use this feature, select an appropriate category or option or enter a new range of dates and click "View Information". The following display options are available for the following types of information:Back to Questions
- Schedule: The student's schedule is displayed. No display options are available at this time.
- Attendance Record: The attendance record can be displayed for a particular range of dates (the default range of dates is the entire school year). You can also choose a display category, i.e. "Daily Attendance" (displays everything except individual class attendance), "Absences" (displays only absences from school), "Late Arrivals" (displays only late arrivals to school), "Early Dismissals" (displays only early dismissals from school), "Office Appointments" (displays only office appointments), "Field Trips" (displays only field trips), "Class Attendance" (displays all class absences and tardies, regardless of reason), and "Cuts" (displays class cuts only).
- Grades: Student grades can be displayed in summary (i.e. the "All Grades" category), or for a single marking period. Each marking period published is listed in the category drop-down. Note that the individual marking period display option also includes progress report (interim or mid-quarter) comments and grade (end-of-quarter) comments.
- Permanent Record: The permanent record can be displayed for all years or for a specific school year. You also have the option of viewing student "Awards" and "Standard Test Scores" if you school publishes this information. Note that some schools also use the "Awards" section for transcript notes.
- Discipline Record: The discipline record can be displayed for a particular range of dates (the default range is the entire school year). For more information about a particular incident, click the "Details" link next to that incident.
- Personal Information: The student's personal information is displayed. No display options are available at this time.
First, recall the student information you wish to print on the screen. From the File menu, choose Print. When the Print Dialog appears, click OK. Alternatively, your web browser may have a "Print" or "Printer" button/icon at the top of the screen - click this button to print the currently displayed web page containing the student information.Back to Questions
First, recall the student's attendance or discipline record. Then, enter in a range of dates you would like to view, select an appropriate Category, and click "View Information".Back to Questions
First, recall the student's attendance record. Then, from the "Category" drop-down, select "Class Attendance" or "Cuts" and click "View Information". If this option is not listed, your school may not publish this information.Back to Questions
First, recall the student's grades. Then, select the marking period you would like to view comments for and click "View Information". If this option is not listed, your school may not publish this information.Back to Questions
First, recall the student's permanent record. Then, from the "Category" drop-down, select "Awards" or "Standard Test Scores" and click "View Information". If this option is not listed, your school may not publish this information.Back to Questions
Recall the student's permanent record. This will give you attendance totals and grades for completed courses. Actual attendance records and/or discipline records are currently only available for the current school year.Back to Questions
Teacher email addresses can be found on your student schedule and grades. You can also find email addresses for your homeroom teacher and your counselor on your personal information page. If no email address is listed, then no email address is available for that staff member.Back to Questions
Please contact Cinnaminson Middle School by phone (856-786-8012) or by email (supportms@cinnaminson.cimple.com) and ask for your temporary UserID and Password.Back to Troubleshooting
The birth date you entered does not match the school's records. It is possible that you school incorrectly entered the birth date into their system. Please contact Cinnaminson Middle School by phone (856-786-8012) or by email (supportms@cinnaminson.cimple.com) to verify that your school has the correct birth date on file.Back to Troubleshooting
UserIDs must be at least three characters in length. They can be any combination of letters and/or numbers. You cannot use any other symbols to create a UserID, including a space, and they cannot exceed 15 characters in length. If you are having trouble choosing a UserID, a good suggestion is your first initial followed by your last name.Back to Troubleshooting
Passwords must be at least six characters in length. They can include any combination of characters on your keyboard except an apostrophe ('). If you are having trouble choosing a good Password, you can always choose something for now and then change it later.Back to Troubleshooting
Make sure you include the at symbol ('@') followed by the name of your mail server. For example, username@aol.com. Also make sure you remove any spaces from your email address. Some Internet Service Providers, like AOL, allow user names with spaces. However, when you provide your email address to someone outside AOL, you must remove all spaces and add the '@aol.com' to the end of your user name. Even without the spaces, you will still get your email.Back to Troubleshooting
You may continue to use the temporary UserID and Password assigned to you until you complete the process of creating your user account. You can also continue the process by logging in with the UserID you started to create and either your temporary or your own Password (whichever it will accept).Back to Troubleshooting
These are messages provided by your web browser as a result of using the Electronic School. Here are the reasons why these messages arise:Back to Troubleshooting
- You are about to view information over a secured connection: This usually occurs the first time you access any secure web site from this computer. This message is alerting you that the information you are about to view is being encyrpted as it is sent over the Internet. This is good thing, as the Electronic School encyrpts all information as it is sent over the Internet to prevent people from intercepting the transmission. Most web browsers allow you to check (or uncheck) something when the message appears to prevent it from appearing again. It is your choice if you want to continue receiving this message.
- Do you want Windows to remember this Password? This usually occurs when you use a web browser like Internet Explorer and you enter in your Password for the first time. This feature automatically fills in the Password box the next time you enter your UserID and click "Login". Most web browsers allow you to check (or uncheck) something when the message appears to prevent it from appearing again. It is your choice if you want Windows to remember your Password. It is not recommended that you do this, however, if you want to, make sure you do it at a computer that only you use. Otherwise, other people will be able to access your account just by knowing your UserID.
No problem. Click here to ask the Electronic School to email it to you.Back to Troubleshooting
Once you establish your account by providing your UserID, Password, and email address, you cannot change your UserID. You must continue to use the UserID that you created. If during the creation process you want to change your UserID, you can click the back button and choose another UserID. Note that your school reserves the right to change your UserID under special circumstances.Back to Troubleshooting
After you login to the Electronic School, click the "Change Password" button and follow the instructions.Back to Troubleshooting
After you login to the Electronic School, click the "Change Email Address" button and follow the instructions.Back to Troubleshooting
You school may not have published the most current student information. Most schools will publish student information at least once a day, usually at the end of each school day. However, your school may publish their student information more frequently. Once you login to the Electronic School, you will notice at the top of the screen a link that looks similar to the following: "Last Updated: 06/25/2008 06:34pm". This is the last time your school published their student information to the Internet. If you are ever in doubt of how current the information is that you are viewing, simply look at the top of the screen. If your school publishes information more than once a day, this date and time will change throughout the day. If you asked the school to make a correction to your student information, you will have to wait until the next posting occurs before you see that correction. If several school days pass and the information is still not correct, contact Cinnaminson Middle School by phone (856-786-8012) or by email (supportms@cinnaminson.cimple.com) and alert them of the problem.Back to Troubleshooting
If you quit your browser, you will be automatically logged out even if you do not click the "Logout" button or select "Logout" from the Shortcuts menu. Note that your browser will automatically quit if you shutdown your computer, restart your computer, crash your computer, or signoff or disconnect from your Internet service. As an added security precaution, the Electronic School will automatically log you out after an extended period of time. If you are concerned, the Electronic School will automatically send you an email if your account has been tampered with. If this happens and you are unable to regain access to your account, please contact Cinnaminson Middle School by phone (856-786-8012) or by email (supportms@cinnaminson.cimple.com) immediately. It is strongly recommended that you change your Password if you feel your account has been tampered with or you believe that an unauthorized person may know your Password.Back to Troubleshooting
Please wait patiently for the email to arrive. During peak times, email delivery may be delayed. If it does not arrive within 24 hours, login to the Electronic School and click the "Change Email Address" button. Here, you can verify that you entered your email address correctly. If not, follow the instructions to change it.Back to Troubleshooting
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